Privacy policy

DIOSS, LLC understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of DIOSS, LLC and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully

Scope of our Privacy Policy

This Privacy Policy applies to information that we collect online through our website, applications and forums (the “Site”). This Privacy Policy does not cover information collected by any other company, third-party site or third-party application that may link to, or that can be accessed from our website.

This Privacy Policy also applies to the Communication Forum and Automated Assignment Tracker of the Site. However, if you are an employee or health plan member who has enabled access to your or a patient’s health record on the Site or through the Communication Forum or Automated Assignment Tracker by registering at your employer's or health plan's website, the privacy policy applicable to your information at your employer's or health plan's website remains applicable to your personal health record on the Site, Communication Forum or Automated Assignment Tracker.

References to “DIOSS, LLC,” “we” or “us” or “our” mean DIOSS, LLC, including any company that DIOSS, LLC controls (for example, a subsidiary that DIOSS, LLC owns). DIOSS, LLC may share information among its subsidiaries or websites that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy. Except as otherwise noted in this Privacy Policy, DIOSS, LLC is the data controller responsible for the processing of your personal information as described in this Privacy Policy.

What Personally Identifiable Information is Collected

We collect information directly from individuals, from third parties, and automatically through the Site.

  • Account and Profile Information: When you create an account and profile on the Site, we collect your name, contact information, and other information you provide, such as topics that you know about or find interesting.

  • Your Content: We collect and store the information and content that you post to the Site, including your questions, answers, and comments. Unless you have posted certain content anonymously, Your Content, date and time stamps, and all associated comments are publicly viewable on the Site, along with your name. This also may be indexed by search engines and be republished elsewhere on the Internet in accordance with our Terms and Conditions.

  • Communications: When you communicate with us (via email, phone, through the Site), we may maintain a record of your communication.

Consent and Withdrawing Your Consent

You are under no obligation to provide us with your personal information when visiting our website. Whether you provide any personal information is entirely voluntarily and is solely within your discretion. You will suffer no legal detriment if you decide not to provide any of the requested personal information. We may be unable to provide you with any services or information you request, however, if you decide not to provide us with some or all of the personal information via our website.

You can withdraw your consent at any time to our possession or processing of any of the personal information you provide us. To do so, you can send an email to the OSS Team at: support@diossllc.com.

Technical Information

We collect certain types of technical information provided by the browser of the computer, tablet or mobile device used when visiting our website, such as:

  • Usage Details, IP Addresses, and Browser Information: When you visit our website, we collect technical information such as the identity of your Internet Protocol (IP) address, your computer or device's operating system and browser type, geo-location data, and the pages of our website that you visit. Most browsers transmit this type of information to websites automatically. We collect this information to administer and manage our website, to ensure that it functions properly and to review aggregate information.

  • Cookies: Like many other websites, our website uses Cookies. Cookies are small text files that are downloaded to the browser of a computer, tablet or smartphone used to visit a website. A Cookie will identify your browser, help you log-in and improve the navigation of a website. We use Cookies to help us to improve the performance of our website. Cookies allow us to review the number of visitors to our website and a visitor's usage patterns; to track key performance indicators such as pages visited, frequency of visits, downloads and other statistical information; whether a visitor views the mobile or desktop version of our website; to recognize you if you return to our website; to store information about your past visits, and to remember your preferences.</span>

You may be able to disallow Cookies by modifying the settings in your browser. To learn more about Cookies, and how to disallow or manage them go to http://www.allaboutcookies.org/. If you choose not to accept Cookies, you may be unable to access certain parts or pages or our website.

You can view our Cookie Policy here.

How We Use or Process Your Information

We do not sell your personal data – such as your name and contact information – to third parties to use for their own marketing purposes. We use the information we collect for the following purposes:

  • Provide our Services: To provide you the services we offer on the Site, communicate with you about your use of the Site, respond to your inquiries, provide troubleshooting, and for other customer service purposes.

  • Personalization: To tailor the content and information that we may send or display to you on the Site to suggest followers and content, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site.

  • Analytics: To gather metrics to better understand how users access and use the Site; to evaluate and improve the Site and personalization, and to develop new products and services.

  • Comply with Law: To comply with legal obligations, as part of our general business operations, and for other business administration purposes.

  • Prevent Misuse: Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms and Conditions or this Privacy Policy.

With Whom We Will Share Your Information

We may use the personally identifiable information we collect to communicate with you from time to time on topics that we believe may be of interest to you and to provide you with the ability to share ideas with other users of the Site and to facilitate questions and answers among users of the Site. We may also use your non-personal information to track visitors of our website and to operate, maintain and improve the website and our services. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.

Links to Social Media and Third-Party Websites

Our website may include links to blogs, social media and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Privacy Policy or the terms of our website's disclaimer. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any personal information. If you follow a link to any third-party site, any information you provide that site will be governed by its own terms of use and privacy policy and not this Privacy Policy.

DIOSS, LLC is not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party site, including links to any third-party site from DI Solutions’ website. We make no representations, express or implied, concerning the accuracy, privacy, safety, security or the information practices of any third-party site. The inclusion of a link to a third-party site on our website does not constitute any type of endorsement of the linked site by DIOSS, LLC. DIOSS, LLC is not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.

Updating, Correcting or Withdrawing Your Personal Information

It is important that the personal information we have about you is accurate. If any of the personal information you provide us should ever change, for instance if you change your email address or phone number, or should you wish to change your preferences, to stop receiving announcements from us, to correct any inaccurate personal information about you, or to delete any personal information that you provided through your visits to our website, please let us know by sending an email to OSS Support at: support@diossllc.com. We are not responsible for any losses that could arise from any inaccurate, deficient or incomplete personal information that you provide to DI Solutions.

For security reasons, we may need to request specific information from you to help us confirm your identity, before we correct, update or delete any personal information you provide us.

Information Security

We have implemented appropriate technical and organizational security measures, including encryption, to protect your personal information from inadvertent or unauthorized access, use, disclosure, alteration or destruction. No method of data storage or data transmission over the Internet, however, is guaranteed to be completely secure. Your use of our website, and any personal information that you transmit over the Internet to our website, is at your own risk.

California Visitors

The California Civil Code permits California Residents with whom we have an established business relationship, to request that we provide you with a list of certain categories of personal information that we have disclosed to third-parties for their direct marketing purposes during the preceding calendar year. To make such a request please send an email to the OSS Team at: support@diossllc.com or write to him at: 511 Linda Kay Ct., Carson City, NV 89701. Please mention that you are making a "California Shine the Light" inquiry.

Visitors from Outside the United States

If you are visiting our website from outside the United States ("U.S."), any information you voluntarily provide via our website and any technical information from the browser of your computer, tablet or mobile device will be transferred out of your country and into the U.S. where we are located. The laws and protections available to the privacy of your personal information in the U.S. may significantly differ from the protections available in your country. Personal data transferred to the U.S. may be subject to lawful access requests by state and federal authorities in the U.S. If you do not want any personal information to be transferred to the U.S., please do not provide that information to our Site.

Visitors from the European Union

On May 25, 2018 the General Data Protection Regulation ("GDPR") went into effect in the European Union ("EU"). The GDPR extends certain rights to natural persons involving the privacy of their personal information

DIOSS, LLC is the data controller for any personal information provided via our Site. DIOSS, LLC does not have a data protection officer in the EU. Any information that you provide to us will be stored in the United States, we do not intend to transfer your personal data to another country or international organization.

Under the GDPR individuals are granted the following rights:

  • Right of Access: You have the right to ask what personal information we have about you in our possession. You have the right to obtain a copy of your personal data free of charge so long as it does not adversely affect the rights of others. We may charge a reasonable fee based on administrative costs for additional copies. The right of access includes the right to request that we update, correct or complete your personal information in our possession.

  • Right of Erasure: You have a right to request that data be deleted or erased when it is no longer needed for the purposes for which it was collected or processed, when you withdraw your consent, when data is unlawfully processed, to comply with a legal obligation of the EU or a Member State, or when you object to the processing and we are unable to demonstrate compelling, legitimate grounds for the processing which overrides your rights, freedoms or interests. Personal data does not have to be erased when and to the extent it is necessary "for the establishment, exercise, or defense of legal claims."

  • Right to Restrict Processing: You have a right to restrict the processing of your personal data when you contest the accuracy of the personal data in our possession until we are able to verify its accuracy, if the processing is unlawful and you oppose its erasure and request restriction instead.

  • Right to Data Portability: The right to data portability is triggered when processing activity was based on your consent, or was necessary for the performance of a contract, and the processing was carried out by automated means. This right, however, shall not adversely affect the rights of others.

  • Automated Decision Making: You have the right not to be subjected to decision-making based solely on automated processing or profiling that either significantly affects you or results in some sort of legal effect. This right does not apply to decisions that are necessary for entering into or performing a contract with you or are based on your explicit consent.

  • Right to Object to Processing: You have the right to object to processing when it is based on a "legitimate interest" of the controller or a third party, or to processing that occurs for direct marketing purposes.

  • Withdrawing Your Consent: You have the right to withdraw your consent at any time by sending an email to OSS Team at: support@diossllc.com.

  • Right to Complain: You also have the right to lodge a complaint with the supervisory authority about our data privacy practices where you reside.

  • How to Exercise These Rights: You can exercise these rights by sending an email to the OSS Team at: support@diossllc.com. We will review any requests we receive and will endeavor to respond in a timely manner. For security reasons, we may request specific information from you to help us confirm your identity before taking action on any request, and to ensure your right of access and the exercise any of GDPR right does not adversely affect the rights of others. We reserve the right to refuse to act on a request, or to charge a reasonable administrative fee when a request is either manifestly unfounded or excessive because of its repetitive character.

  • Notice to Minors: We do not knowingly collect or solicit personal information from anyone under the age of 13 (or under the age of 14 for anyone living in Spain or South Korea) or knowingly allow such persons to register with our Site. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to delete that information.

Updates to Our Privacy Policy

This Privacy Policy was last updated in August 2018. We occasionally will update our Privacy Policy and the Terms and Conditions. Please periodically check our Privacy Policy and our Terms and Conditions to learn of any changes to our Privacy Policy and Terms and Conditions. This Privacy Policy supersedes all prior versions governing our Site.

How to Contact Us

We welcome your views about our website and our Privacy Policy. If you have any questions about our Privacy Policy, or would like to share any comments with us, please contact the OSS Team who can be reached by email at: support@diossllc.com.